Incidents | Ecourier Incidents reported on status page for Ecourier https://status.ecourier.io/ https://d1lppblt9t2x15.cloudfront.net/logos/0a26231657be8943cb380be26cf6bdde.png Incidents | Ecourier https://status.ecourier.io/ en Planned Peppol SML Maintenance for Test Environment https://status.ecourier.io/incident/901684 Wed, 03 Jun 2026 20:00:00 -0000 https://status.ecourier.io/incident/901684#1de682328fca3c7aab362a74bf74c9d28d94a37a10a07f055da82756ce5d51a8 OpenPeppol has scheduled planned maintenance on their SML infrastructure. This maintenance affects the test environment. During the maintenance window, sending and receiving of documents via Peppol may experience instability or be temporarily unavailable. Planned Peppol SML Maintenance (Live) https://status.ecourier.io/incident/900967 Wed, 03 Jun 2026 20:00:00 -0000 https://status.ecourier.io/incident/900967#b1b86cfc9c33de114492b9031ece12f80900563426a9df7b50a126f27a5cd7c2 OpenPeppol has scheduled planned maintenance on the Service Metadata Locator (SML) infrastructure affecting the live environment. During this external maintenance window, the sending and receiving of documents through the Peppol network may experience unavailability or instability. We appreciate your understanding as our upstream dependency performs this essential work. Planned Peppol SML Maintenance affecting Live and Test environments https://status.ecourier.io/incident/908076 Fri, 29 May 2026 16:00:00 -0000 https://status.ecourier.io/incident/908076#97589774abbe02e2a68b9a83e0c672c5d3053d3573db7440c246f8f71f95c595 OpenPeppol has scheduled planned maintenance on their Service Metadata Locator (SML) infrastructure. This external maintenance event may affect the sending and receiving of documents on both our live and test environments. Services might be unavailable or unstable during the maintenance window. Planned Peppol SML Maintenance (Live) https://status.ecourier.io/incident/903119 Wed, 27 May 2026 18:00:00 -0000 https://status.ecourier.io/incident/903119#c583ba41bca02666c433e0f35c1429c755909648a174a5be76d4faf4757ae279 OpenPeppol has scheduled planned maintenance for their Service Metadata Locator (SML) in the live environment. During this period, there may be intermittent disruptions to the sending and receiving of documents via the Peppol network. We advise adjusting your operations accordingly. Peppol SML Planned Maintenance https://status.ecourier.io/incident/895118 Tue, 19 May 2026 20:00:00 -0000 https://status.ecourier.io/incident/895118#f92264af55b56e9106827d6dc6a44e0ef7ca2c7f75cd7b2fc39e2e7d78a3569d OpenPeppol has scheduled planned maintenance for the Service Metadata Locator (SML). This external maintenance will affect the live environment. During this period, sending and receiving of documents via Peppol might be unavailable or unstable. We apologize for any inconvenience. Planned Peppol SML Maintenance https://status.ecourier.io/incident/889550 Sat, 16 May 2026 08:00:00 -0000 https://status.ecourier.io/incident/889550#b846522d85ff62a8a1ca74265fc0dfd2ef9a4c823feebb2925a1e6f2201bf6a3 OpenPeppol has scheduled major planned maintenance on their Service Metadata Locator (SML) infrastructure affecting the live environment. During this period, the sending and receiving of documents might be unavailable or unstable. This is external maintenance by an upstream dependency, not performed by eCourier. Planned Peppol SML maintenance https://status.ecourier.io/incident/889549 Sat, 16 May 2026 06:00:00 -0000 https://status.ecourier.io/incident/889549#201525f8279d0c03734214bbaedef04425834903fd93c83c8d93df4800039b41 OpenPeppol has scheduled major planned maintenance on the Service Metadata Locator (SML) infrastructure affecting the live environment. During this period, the sending and receiving of Peppol documents may be unavailable or unstable. This is an external dependency maintenance and is not performed by eCourier. Peppol SML Planned Maintenance (Live) https://status.ecourier.io/incident/890268 Fri, 08 May 2026 20:00:00 -0000 https://status.ecourier.io/incident/890268#237b69f75bdfd101afe3daf388287bb526c72ebf866d6a85ccd524f88b36d85b OpenPeppol has scheduled planned maintenance on its Service Metadata Locator (SML) infrastructure. This maintenance affects the live environment. During this period, the sending and receiving of documents may experience instability or temporary unavailability. The maintenance is scheduled for 2026-05-08 from 20:00 UTC to 23:55 UTC. NemHandel - test recovered https://status.ecourier.io/ Wed, 06 May 2026 18:41:20 +0000 https://status.ecourier.io/#c6fced712b0e26f88c9b3dca7ad501b088bd87a14591753a30e65d140cc9fab4 NemHandel - test recovered Platform recovered https://status.ecourier.io/ Wed, 06 May 2026 18:38:52 +0000 https://status.ecourier.io/#568915fc40069332c0048ad1e50f5950ff5f6a45568d8d8805c7d69a1698b94d Platform recovered Documentation recovered https://status.ecourier.io/ Wed, 06 May 2026 18:38:47 +0000 https://status.ecourier.io/#2c971f0daf621c735f0c19179bdede3654bce698ece4233c3585c766086a7961 Documentation recovered API recovered https://status.ecourier.io/ Wed, 06 May 2026 18:38:37 +0000 https://status.ecourier.io/#73c5c6d287748c163603a31d1313622ed900e5d438dea1013d481ba53421286d API recovered NemHandel - live recovered https://status.ecourier.io/ Wed, 06 May 2026 18:37:52 +0000 https://status.ecourier.io/#6931b740d20b81d76b0b2be2cce4ec547edfcc315e40914b234d5a96bf59dd49 NemHandel - live recovered Platform went down https://status.ecourier.io/ Wed, 06 May 2026 18:36:25 +0000 https://status.ecourier.io/#568915fc40069332c0048ad1e50f5950ff5f6a45568d8d8805c7d69a1698b94d Platform went down Documentation went down https://status.ecourier.io/ Wed, 06 May 2026 18:36:15 +0000 https://status.ecourier.io/#2c971f0daf621c735f0c19179bdede3654bce698ece4233c3585c766086a7961 Documentation went down API went down https://status.ecourier.io/ Wed, 06 May 2026 18:36:11 +0000 https://status.ecourier.io/#73c5c6d287748c163603a31d1313622ed900e5d438dea1013d481ba53421286d API went down NemHandel - test went down https://status.ecourier.io/ Wed, 06 May 2026 18:32:25 +0000 https://status.ecourier.io/#c6fced712b0e26f88c9b3dca7ad501b088bd87a14591753a30e65d140cc9fab4 NemHandel - test went down NemHandel - live went down https://status.ecourier.io/ Wed, 06 May 2026 18:31:57 +0000 https://status.ecourier.io/#6931b740d20b81d76b0b2be2cce4ec547edfcc315e40914b234d5a96bf59dd49 NemHandel - live went down Infrastructure maintenance https://status.ecourier.io/incident/889527 Wed, 06 May 2026 18:30:00 -0000 https://status.ecourier.io/incident/889527#5cfd0994eab0373ae6ce6179cc4250200002a2703f8dd99454604791c58ce04a We're performing upgrades on our infrastructure. The whole platform will be unavailable for a few minutes within the maintenance window. Peppol SML Planned Maintenance https://status.ecourier.io/incident/872235 Sat, 18 Apr 2026 09:00:00 -0000 https://status.ecourier.io/incident/872235#9459815e91a570cbae398c4fe67309725251130cec9e15ad42e9a37237e8d892 OpenPeppol has scheduled planned maintenance for their SML infrastructure. This external maintenance may affect the sending and receiving of documents in both live and test environments during the maintenance window. Platform recovered https://status.ecourier.io/ Thu, 09 Apr 2026 15:14:42 +0000 https://status.ecourier.io/#e228163181fe67499c869e46f540558d4a665eb2b84015b8399030b39071b743 Platform recovered Platform went down https://status.ecourier.io/ Thu, 09 Apr 2026 15:11:47 +0000 https://status.ecourier.io/#e228163181fe67499c869e46f540558d4a665eb2b84015b8399030b39071b743 Platform went down Planned maintenance on OpenPeppol SML (Acceptance environment) https://status.ecourier.io/incident/857225 Fri, 03 Apr 2026 20:00:00 -0000 https://status.ecourier.io/incident/857225#7e0c704c6a9fe1e6ac266d4c2a6fa79e4b5268cac28f544f7b63f50eea0fa14d OpenPeppol has scheduled planned maintenance on their Service Metadata Locator (SML) in the acceptance environment. During this period, the sending and receiving of documents might be unavailable or unstable. Planned maintenance on SML Production environment https://status.ecourier.io/incident/857220 Fri, 03 Apr 2026 20:00:00 -0000 https://status.ecourier.io/incident/857220#7339b38f710d42e1109a5da76400a3928543bfa2a421187763585eb62d271a9d OpenPeppol has scheduled planned maintenance on their SML Production environment. During this period, the sending and receiving of documents might be unavailable or unstable due to this external dependency maintenance. Planned maintenance on SML Production infrastructure https://status.ecourier.io/incident/857229 Thu, 02 Apr 2026 22:00:00 -0000 https://status.ecourier.io/incident/857229#f8b050c560b1b70dfa18057f0a5a55601634eec0814b0d79fce9242d9c78bc2b OpenPeppol has scheduled planned maintenance on their SML Production infrastructure. During this window, the sending and receiving of documents may experience instability or unavailability. This is maintenance performed by an upstream dependency and does not involve eCourier's systems directly. Planned maintenance on OpenPeppol SML in Acceptance environment https://status.ecourier.io/incident/857227 Thu, 02 Apr 2026 18:00:00 -0000 https://status.ecourier.io/incident/857227#6c238c3713791df360a5ad14bb65c382ec9df01a369336144d1d432b701e2d72 OpenPeppol has scheduled planned maintenance on its SML (Service Metadata Locator) infrastructure affecting the Acceptance environment. During this period, the sending and receiving of documents might be unavailable or unstable. This is an external dependency maintenance and not performed by eCourier. Network maintenance https://status.ecourier.io/incident/857415 Wed, 25 Mar 2026 19:00:38 -0000 https://status.ecourier.io/incident/857415#aa96a20825d9e0431a9252fe6c4008e5148ea4edf5aa6d4de235fcd723e641c4 We are performing maintenance on our network/loadbalancers. All services might be briefly unavailable during the maintenance. Planned maintenance on SML in production https://status.ecourier.io/incident/857230 Mon, 16 Mar 2026 08:00:00 -0000 https://status.ecourier.io/incident/857230#0e54cba48abb7535d783ff521d70506c1587ba79868f4ba9ef52db267308a7e9 OpenPeppol has scheduled planned maintenance on their SML (Service Metadata Locator) infrastructure. This maintenance will affect the production environment. During the maintenance window, the sending and receiving of documents via the Peppol network may experience instability or unavailability. We apologize for any inconvenience this external maintenance may cause. Major Planned Maintenance on SML in Production https://status.ecourier.io/incident/857238 Sat, 14 Mar 2026 07:00:00 -0000 https://status.ecourier.io/incident/857238#f871b7caeafd7e0df8b36b7d5a613478f121482d7e320626aec4fe07475b43ec OpenPeppol has scheduled major planned maintenance on the Service Metadata Locator (SML) infrastructure. During this period, sending and receiving documents via the eCourier platform may be unavailable or unstable. This maintenance affects the production environment. Peppol - test recovered https://status.ecourier.io/ Thu, 12 Mar 2026 13:17:34 +0000 https://status.ecourier.io/#a63d5091e1c563e4458ff7ee647ccdf6d2722dcff04166afaf556bc78f2aa479 Peppol - test recovered NemHandel - test recovered https://status.ecourier.io/ Thu, 12 Mar 2026 13:11:25 +0000 https://status.ecourier.io/#7e0723c6ee496c234acd5e035b5b979bfb0e4b4a2302d275374111482604097c NemHandel - test recovered Documentation recovered https://status.ecourier.io/ Thu, 12 Mar 2026 13:08:54 +0000 https://status.ecourier.io/#3b002f108b0b55d0c47086335a4dfe6449beef7474e4361176f8acdbb1835328 Documentation recovered Documentation went down https://status.ecourier.io/ Thu, 12 Mar 2026 13:05:53 +0000 https://status.ecourier.io/#3b002f108b0b55d0c47086335a4dfe6449beef7474e4361176f8acdbb1835328 Documentation went down Peppol - test went down https://status.ecourier.io/ Thu, 12 Mar 2026 13:05:32 +0000 https://status.ecourier.io/#a63d5091e1c563e4458ff7ee647ccdf6d2722dcff04166afaf556bc78f2aa479 Peppol - test went down NemHandel - test went down https://status.ecourier.io/ Thu, 12 Mar 2026 13:05:22 +0000 https://status.ecourier.io/#7e0723c6ee496c234acd5e035b5b979bfb0e4b4a2302d275374111482604097c NemHandel - test went down Planned maintenance on SML in production and acceptance https://status.ecourier.io/incident/857239 Tue, 03 Mar 2026 19:00:00 -0000 https://status.ecourier.io/incident/857239#6a9e317fafa87ea805003352b7267bba3137db358e26cb75bedbad7cf75e0982 OpenPeppol has scheduled planned maintenance on the SML infrastructure affecting production and acceptance environments. During this period, sending and receiving of documents via the Peppol network might experience unavailability or instability. We apologize for any inconvenience caused by this external dependency. Peppol SML Maintenance (Live) https://status.ecourier.io/incident/857292 Mon, 02 Mar 2026 22:00:00 -0000 https://status.ecourier.io/incident/857292#34a175d0ea720bdf58115783c4b65a1d0cd70f48ae7295c33cd9fc41ce6095dc OpenPeppol has scheduled planned maintenance on its Service Metadata Locator (SML) infrastructure affecting the live environment. During this period, the sending and receiving of documents via Peppol may experience instability or be temporarily unavailable. This is an external dependency maintenance and not performed by eCourier. Peppol maintenance https://status.ecourier.io/incident/818454 Thu, 26 Feb 2026 18:30:00 -0000 https://status.ecourier.io/incident/818454#4ff68be934103f1ec7675c315fa0b89fb4d0a92b33421d7a4523855c5f0b33d4 OpenPeppol will carry out maintenance of their central infrastructure (SML). Delivery of documents via Peppol might be impacted during the maintenance window. Peppol maintenance https://status.ecourier.io/incident/814142 Wed, 18 Feb 2026 19:00:00 -0000 https://status.ecourier.io/incident/814142#a1cb30ec574c626fc7366b62061daa92a818de41b4433b41335a7d50d9eade37 OpenPeppol will be doing maintenance of their infrastructure: A maintenance will be carried out on the application server of SML in production. Impact on DNS: DNS will be available during the intervention Impact on SML: The SML might be unavailable during intervention. NemHandel maintenance https://status.ecourier.io/incident/824763 Fri, 13 Feb 2026 15:30:01 -0000 https://status.ecourier.io/incident/824763#beae4bc86567e237eb903790a5dbc80f14b6ca376395ed7c839294fde327a57b NemHandel are applying updates to their infrastructure. The network might be unavailable during the maintenance. Network maintenance https://status.ecourier.io/incident/817914 Tue, 03 Feb 2026 22:10:00 -0000 https://status.ecourier.io/incident/817914#4e52c1d9f1266f407ec88889af4db4bee09712ce67c0c0500de5b303ac0556c1 Maintenance completed Network maintenance https://status.ecourier.io/incident/817914 Tue, 03 Feb 2026 22:00:00 -0000 https://status.ecourier.io/incident/817914#b38c747ef324eb4690e2fc13bb8c448194fd26163ee7b463ef55c48e89685aca We're performing maintenance on our network – all services might be briefly unavailable. NemHandel maintenance https://status.ecourier.io/incident/809016 Thu, 22 Jan 2026 15:30:00 -0000 https://status.ecourier.io/incident/809016#59b290290f7bda78f0b858dd5ba6c13e59e89da33dcc5a44e9442d629eaab247 NemHandel is down for maintenance More information: https://nemhandel.dk/der-gennemfoeres-en-kritisk-opdatering-af-nemhandel-torsdag-den-22-januar-2026-kl-1630-2000